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FREQUENTLY ASKED QUESTIONS.
THE PLUMBER PROTECTS THE HEALTH OF THE NATION
— and that protection starts with good information.
At CS Plumbing & Mechanical, we believe that a well-informed homeowner is a safer one. Whether you're unsure about the lifespan of your water heater, hearing strange noises from your boiler, or wondering what “gas fitting” really means — we’re here to break it down with some of the most common questions from clients.
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What areas do you service?We serve Boston and the North Shore of Massachusetts: Swampscott, Nahant, Marblehead, Salem, Lynn, Danvers, Beverly, Peabody, Gloucester, Manchester By The Sea, Saugus, Andover, and beyond!
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How do I know if I have a hidden leak?Watch for abnormally high water bills, damp spots, or moldy smells. We can pinpoint the source using modern diagnostics.
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My toilet keeps running — is that a big deal?Yes — a constantly running toilet can waste hundreds of gallons of water per day, which quickly adds up on your water bill. It's often caused by a worn flapper, faulty fill valve, or misaligned float. It might seem minor, but fixing it promptly can save you money and prevent further issues down the line.
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What types of plumbing installations do you handle?Everything from full bathroom/kitchen remodels to individual toilets, sinks, garbage disposals, and gas fittings.
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Is a dripping faucet really worth fixing?Absolutely. Even a slow drip can waste over 3,000 gallons of water a year — the equivalent of 180 showers. Beyond the higher water bill, it can also lead to mineral buildup, staining, and wear on your plumbing fixtures. It’s a quick fix that saves water and money.
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Can poor plumbing affect my air quality or health?Yes — mold, sewer gas, and carbon monoxide leaks can all stem from poor installation or neglected systems. Proper plumbing protects more than just your comfort.
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How often should I service my boiler or HVAC system?At least once a year. Preventative maintenance extends life, increases efficiency, and protects against costly breakdowns.
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What’s the difference between a tank and a tankless water heater?Tank systems store and heat water constantly. Tankless heats on demand — more efficient, more compact.
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How long does a water heater last?It varies depending on the type of water heater. Tank: roughly 6 to 10 years. Tankless: 8 to 12 with proper maintenance.
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Is radiant floor heating worth it?If you want even, quiet, energy-efficient heat — absolutely. We install and maintain those systems regularly.
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Can you help with gas appliance installation?Yes — including ranges, water heaters, fireplaces, boilers, furnaces, and outdoor grills. We’re licensed and code-compliant.
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Do you offer emergency services?Yes — on a case-by-case basis. Call or text (857) 615-3337, and we’ll do our best to respond quickly.
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Do you service commercial and multi-unit buildings?Yes. We work with retail, office, restaurant, and residential buildings, including tenant buildouts and system upgrades.
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Can you handle complex mechanical rooms or boiler systems?Definitely. We install and maintain hot water boilers, steam systems, heat pumps, ductless splits, and more.
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Do you coordinate with contractors or project managers?Absolutely. We work closely with GCs, architects, and trades to ensure timelines, inspections, and installs all go smoothly.
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How does plumbing impact household health?It prevents water contamination, gas leaks, mold growth, and more. Clean systems = a clean environment.
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Can leaking pipes lead to mold or bacteria?Yes. Damp, hidden areas create the perfect habitat for harmful mold and airborne bacteria. We stop the problem at its source.
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What’s the health risk of gas leaks or poor ventilation?Gas leaks can cause carbon monoxide exposure — even in small amounts. We test every line we install and ensure proper venting every time.
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How does water heater temperature affect health?Too hot = burn risk. Too cold = bacterial growth. We calibrate systems to hit safe, reliable temps — every install, every time.
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What should I do if I smell sewage or gas near plumbing lines?Call us immediately. Unusual odors can indicate dangerous issues — from sewer line breaks to unsafe ventilation. Don’t wait it out.
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How does plumbing tie into public health overall?Safe water, proper waste removal, clean heating — these are all essential to preventing disease and keeping homes livable. It’s not just comfort. It’s care.
WE WORK WITH THE BEST
We service and install a wide range of systems — here are some of the brands we work with regularly.
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